Refund and Return Policy

Thank you for shopping at Lovira.in. We value your satisfaction and aim to provide a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returns

• You may return an item within 7 days of receiving your order.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Certain products such as personal care items, intimate wear, and customized products may not be eligible for return. Please check the product description before purchasing.
• To initiate a return, please contact our support team at contact@lovira.in with your order details and reason for return.

Refunds

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
• If approved, refunds will be processed within 7 days and credited to your original payment method.
• Shipping fees are non-refundable.
• If you haven’t received your refund within the specified time, please check with your bank or payment provider before reaching out to us.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange a product, please contact us within 3 days of receiving your order.

Cancellations

• Orders can be canceled within 5 hours of purchase. After this period, we may not be able to process the cancellation.

Contact Us

If you have any questions about our refund and return policy, feel free to reach out to us at:

• Email: contact@lovira.in
• Phone: +91 8800612699
• Address: Delhi

We reserve the right to update or modify this policy at any time. Please review it periodically for any changes.

Thank you for shopping at Lovira.in!